Wednesday, March 6, 2013

Vvego Cares: The Personalized Thank-You



You know what the four most condescending words are in the English language?
“Have a nice day. “

smiley face ball
Now, theoretically, it’s not condescending at all – if you really mean the sentiment and there’s a person who matters to you on the receiving end of it. That’s perfectly fine. It might seem a little weird from the receiver’s perspective, though.

Here’s why…

 How many store clerks tell you this at the checkout? If you’re at the grocery store and have bought a healthy amount of fruits and vegetables, that’s one thing. You will be having a nice day and having a nice salad for lunch.

However, if you’re at the pharmacy counter buying gauze, burn salve, and Neosporin, chances are you are not having a nice day. Chances are, you are in severe pain and wanting to say something not so nice to the person INSISTING that your day be nice.

There’s a better way to handle the buying/purchasing cycle. A simple thank you is all it takes.

Thank-you for shopping at Vvego.

There’s nothing to it! It’s simple, but more importantly, it sounds a bit more GENUINE. After all, you as the customer have just shelled out money from your hard-earned job to buy a product that was guaranteed to fulfill your needs. Of course a thank you is in order!

At Vvego, we make it a point to send out a hand-written thank you with every wallet, belt, or cuff link set purchase because the customer MATTERS. There are no superlatives, no insisting that someone have a nice day, even if they were just rear-ended on the freeway hours before, and there’s certainly no insincerity.

The wallet is genuine leather and guaranteed to withstand the zombie apocalypse and beyond that. Every product is made in America by responsible adults and our company is HONORED that you chose them above Wal-Mart, Target, or one of those brands who does ask you to have a nice day.

We also aren’t going to throw the package at you and force you out before you even have your card in your wallet because the mother of three behind you needs her shea butter body lotion.

The best part?

If anyone asks a Vvego customer to prove that we take great care with our customers, they WILL be able to do so.

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